FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2020

General Question

IS IT SAFE TO BUY WEED ONLINE?

Generally, recent times have proven stoners prefer buying weed online,
instead of visiting their local dispensary.
Our products are of the highest quality and are packed in discrete odour-less vacuum-sealed packages. Discreet delivery is our recommended
best practice and packages are tracked all the way to your home.

IS MOORE'S DANKS LEGIT?

“YES INDEED” in Lil Baby’s Voice, we run an honest and legitimate
business accompanied by stealth end-to-end delivery. Our goal is to
provide customers with potent cannabis products and the very best
customer service so they will come back for more and tell their friends
about our great products and service. Moore’s is your connection for top-grade Cannabis!

HOW MUCH MARIJUANA CAN I ORDER?

Depending on the customer, You can order from an ounce to 5 pounds on s single order from our site and get discreet delivery in two business days no matter the state or city where you are.

WHAT IS YOUR RETURN/REFUND POLICY?

For obvious reasons we do accept returns. If your package does not
arrive within 6 days of payment, write to us and we will check the tracking
records to see if it was delivered. If the package was not delivered due to
any error we will resend or give you a refund. If the package was delivered, we
will give you the tracking numbers so you can see for yourself it was
delivered, but no refund if delivery was done. It could be it was intercepted by a family member or roommate and I have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no
refund.

IS IT REALLY SAFE TO ORDER FROM YOU?

Safer than the street. In that case, you have money and a controlled
substance at the same time and place. Pretty incriminating, easy to set
up and prosecute. With mooredanks.com, the transactions are separate.
Your payments are anonymous. The package is triple sealed. Your
package will look like an ordinary package so who’s to know what’s in it?
Please see the security page for more information on our secure
database.

HOW CAN I RESET W PASSWORD?

If you need to reset your password, click the Forgot your Password link
on the login page

Ordering Cannabis

HOW TO MAIL ORDER WEED WITH MOORE'S DANKS? ($150 MINIMUM ORDER)

It’s easy to order from us.
1 . Start by filling out our simple registration form  (optional)
2. Browse our premium selection of weed online from Cali and Colorado
top producers here and add items to your cart
3. Checkout and pay using  cashapp, Bitcoins, and bank deposits for now
9. You will receive a tracking number for your package once payment is
confirmed. Expect your shipment within 1-3 business days. You can always
check your order status till it reaches you.

DO YOU ISSUE REFUNDS OR EXCHANGES?

Yes, we issue refunds or exchanges for all products. If you believe that you have a defective product please contact us within 48 hours of receiving the product.
Please note that we  issue refunds full refund on all orders gone wrong

CAN I GET IN CONTACT WITH A CUSTOMER REPRESENTATIVE?

Yes, our contact number is (424) 234-9049 where you can reach us via
Call and  SMS. Our customer service representatives are
available for a live chat on Monday to Monday 24/7
by email to [email protected]

CAN I ORDER OUTSIDE OF USA?

Not available yet, we only deliver weed to all locations in the United States.

WHEN DOES MY ORDER SHIP OUT?

Your order is shipped the same business day if we receive your order
and payment by 1 pm (GMT-7) cutoff time. If we receive your order
and payment after 1 pm (GMT-7), your order will be shipped the next
business day, except for overnight express delivery.

DO YOU OFFER A VETERAN'S DISCOUNT?

To our brave American Veterans, we celebrate you for your courage,
service, and sacrifice by providing a $30 discount on your invoice.
Please email your National Identification Veterans Card, Certificate of
Service or similar proof to [email protected] Once
approved, we will set you up with your own personal coupon code that
can be applied to all future orders.

HOW CAN I CANCEL OR CHANGE MY ORDER?

If you want to edit or add to your order, you’ll need to create a new
order with us. We will then cancel the old order. Email us
at [email protected] with the order number that you
want to be canceled. This order will be canceled or edited if it hasn’t been
sealed or shipped out get.

Payment and Fees

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

For your convenience, we accept Bitcoin and other cryptos (0/010 off your
next order). To pay with Bitcoins just follow the instructions outlined on the FAQ Page.
We accept Bitcoins and cashapp as they are safe
payment methods. Payment can easily be made online with
your debit card, or with cash at a kiosk location. We provide you with
instructions for  Bitcoins payments with your invoice. We will only ship orders
once the payment has been confirmed.

HOW TO BUY BITCOINS

Buy Bitcoin from Coinme at a Coinstar kiosk!

Coinme, a worldwide leader in cryptocurrency financial services, is making it easy and convenient for you to purchase Bitcoin with cash at select Coinstar locations.

Buying Bitcoin is easy!

  1. Go to a select Coinstar kiosk, touch “Buy Bitcoin,” review and accept the transaction terms, and enter your phone number
  2. Insert U.S. paper money into the cash acceptor (any amount up to $2500)
  3. Receive voucher with a Bitcoin redemption code
  4. Create an account or sign in to your existing account to claim your Bitcoin at coinme.com/redeem 

NOTE: Only cash is accepted. Coins cannot be used for Bitcoin transactions on the machine.

FIND A KIOSK NEAR YOU HERE

 

Buy Bitcoins from a National Bitcoin ATM

How does it work?
  1. Verify yourself

    Once at the kiosk, verify yourself by providing a phone number and/or an ID.

    Scan your wallet

    Scan the QR code our admin sent to you or create and print a new paper wallet from the ATM.

    Insert cash

    Buy bitcoins worth your order. MACHINES ACCEPT CASH ONLY.

    Complete!

    Done inserting cash? You’re Finished! Your coins will be sent out within 20 minutes of your purchase!

Find the closest Nationa Bitcoin ATM HERE

IS TAX INCLUDED WITH THE PRICE?

Yes. We charge 1.8% GST on orders. This is included in the checkout price.

WHAT ARE YOUR SHIPPING FEES?

On orders below S150 dollars, we charge S5  for Standard Mail and SL+O
for Express Mail (Overnight). For any order over S200, the shipping is
free. We ship our orders via FedEx, USP, and Xpress Post (handled by
morzxpress.com) and we provide a tracking number via email for you
once the order has shipped. If you live in a remote area, your order may
take a little longer to reach you but not more than 3 business days.

I'VE PAID FOR W ORDER, WHAT NEXT?

Your order will be on hold until we authenticate payment via cashapp
or Bitcoin (when we process your order). Once payment is received, your
order will ship same day or within 1 business day.

WHAT HAPPENS WHEN I DON'T PAY FOR MY ORDER?

Once you’ve placed your order, the next step in the process will be to
submit payment. Your order will be kept On Hold till we receive payment.
If we do not receive your payment within 24 hours, your order will be
canceled.

Packaging and Shipping

HOW WILL MY ORDER BE PACKAGED?

Your order will be wrapped into an oily plastic and a Mylar which is completely unxrayable, no smell, no x-ray penetration and can not be dictated even with the ION scanner. then packaged into a PlayStation or X- box carton so the buyer receives stuff as though receiving a newly ordered game. We do also send customized packages ( diplomatic sealed ) which evades all custom checks. We also send package your order in a vacuum-sealed bag and then place it in a bubble-wrapped protective envelope. We ship using disguised mailers or nondescript boxes with no indication of what is inside.

WOULD YOU SHIP MY PACKAGE SAFELY AND DISCREETLY?

Yes. We ensure that your order is packaged with care. This protects your purchase and your privacy.
We use mailers that are secure and discreet.

I HAVEN'T RECEIVED MY PACKAGE, WHAT HAPPENED?

Insured Shipping
If you select Insured Shipping, and you don’t receive your package after
two days past the expected delivery date, contact us. You will be
credited for the full amount of the order in points and you can simply
place the order again.
Non-insured Shipping
If you have NOT selected the Insured Shipping Option, and you don’t get
your package after two days past the expected delivery date, contact
us. We can do a trace to find the package, then ship it to you and you’ll
receive it a few days later. If the package is deemed “unrecoverable,” we
can reship the order, but refunds will not be offered due to postal issues

MY PACKAGE "REQUIRED SIGNATURE" WHY WAS THIS ASKED OF ME?

Any order over S300 dollars is sent with a ‘Signature Required.” If you
don’t want this option, leave a note with your order indicating “No
Signature required, Please.”

MY PACKAGE IS GOING TO THE WRONG DESTINATION WHEN TRACKED

If you’re tracking your package on the Morzdiscreetdrop.com website and it
looks like it’s headed to the wrong city, it’s most likely due to human error.
Human errors happen on occasion as the postal employee has to
manually enter each postal code in the system and if they are off by a
digit/letter, it can cause a routing error and subsequent delay of 1-2
days.

DO YOU DELIVER WORLDWIDE?

Sounds impossible but, Yes we delivery Worldwide. As a leading activist
marijuana dispensary faced with legal boundaries, our operations are
stealth giving us the will power to provide weed strains to needy patients
and consumers who are willing to collaborate and exercise patience as
all deliveries aren’t signature required packages.

WILL YOU DELIVER TO ANY ADDRESS?

We will deliver to any address [a restaurant, a bar, a shopping center,
your house, whatever!) to all states, cities and neighborhoods within USA no matter the legal state of cannabis in the city.

STILL HAVE QUESTIONS? CONTACT US

CONTACT US